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Privacy Policy

Who we are

The Preservation Company of Scotland Ltd is a company registered under the Companies Acts (company number SC359187) and has its registered office at 8 Low Road, Auchtermuchty, Fife, KY14 7AU (“we”, “our”). For the purpose of the General Data Protection Regulation (“GDPR”), we are the Data Controller over any personal data we collect from you via this website, or otherwise (including by telephone, email, post or face to face).

We are committed to protecting your personal data and adhere to the principles of GDPR when processing your personal data.

This privacy notice (together with our terms and conditions and any other documents referred to within it) outlines personal data that we collect from you through your interaction with this website or that you provide to us and how it will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

If you have (i) any concerns about our processing of your personal data; or (ii), you have a general enquiry in relation to data protection, please contact

1. What is personal data

Personal Data: means any information relating to an identified or identifiable natural person (‘Data Subject’). A Data Subject is an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Special Category of Data: means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

When we refer to “personal data”, we mean both personal and special category of data, although we do not envisage that we will collect any special category data from you.

2. The data we collect about you

We primarily collect personal data from you which you provide to us directly when instructing us (or contemplating instructing us) either by email, telephone or face to face.

We may collect the following personal data to undertake one of the services that you have requested:

  • Name;
  • Contact information including address, postcode, telephone numbers and email address;
  • Property address(es);
  • Any data you provide in our website enquiry box;
  • Any data regarding how you use our website through cookies that we use on our website;
  • IP addresses- we may collect information (where available) about your IP (internet protocol) address, operating system and browser type. This data provides us with information about your browsing actions and patterns. It is used to inform improvements to our website and for internal system administration; and
  • Any other information you post, e-mail or otherwise send to us.

As you interact with our website, we will automatically collect technical data regarding your equipment, browsing actions and patterns. We collect this personal data by using cookies and similar technologies. Please see our [cookie policy] for more details.

3. Where will we keep your data?

 Your personal data will be stored in the UK.

4. If you fail to provide personal data

 Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel the service you have with us but we will notify you if this is the case.

5. How we use your personal data

To provide our services to you, we need to know your name, contact details and property address.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into, or have entered into, with you;
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests are fundamental rights do not overrise those interests;
  • Where we need to comply with a legal obligation;
  • Office administration and internal record keeping. Records are retained for the length of any warranties given following completion of the service;
  • We may pass on your details to a third-party contractor to perform part of the contract we have entered into or may enter into with you.
6. Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where more than one basis has been set out in the table below.

What we user your data for:Type of data:Lawful basis for processing including basis of legitimate interest
To register you as a new customer.Contact details.
Property address(es).
Performance of a contract with you.
To process and deliver the services .Contact details.
Property address(es).
Performance of a contract with you.
To manage our relationship with you, which will include:
(a) notifying you about changes to our terms or privacy notice; and
(b) asking you to leave a review or take a survey.
Contact details.
Property address(es).
(a) Performance of a contract with you.
(b) Necessary to comply with a legal obligation.
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To obey laws and regulations that apply to us.Contact details.
Property address(es).
Complying with legal obligations that apply to us.
To respond to an enquiry made through our websiteContact details.It is in our legitimate interest to provide you with information regarding our services, and to provide an efficient service to you as a potential or existing customer.
Cookies through our websiteTechnical data regarding your equipment, browsing actions and patterns.We ask you to provide consent for all non-essential cookies that we use on our website.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

7. Disclosures of your personal data

We may share your personal data (where necessary) with contractors, business partners, suppliers and sub-contracts for the performance of any contract that you enter into with us.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we or substantially all of our assets are acquired by a third party, in which case, personal data held by us about you will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use and other contracts; or
  • to protect the rights, property, or safety of us or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

In all instances where we disclose your personal data to third parties, we will ensure that your data is appropriately protected. Where our suppliers process our personal data on our behalf, we require them to put in place appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes, in accordance with our instructions and GDPR.

8. International Transfers

We do not transfer your personal data outside the European Economic Area (the “EEA”).

9. Is your personal data safe?

We work hard to protect your personal data and have adopted appropriate technical and organisational measures to keep it safe from being accidentally lost, used or accessed in an unauthorised way, altered or destroyed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us via the internet; any transmission is at your own risk.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

11. Do we use cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website.

They do not cause your computer any harm nor do they identify you personally, they only identify the computer being used to access the site. The cookies obtain information in relation to your use of the website.

For more information on what cookies we use on our website, please see our cookie policy.

12. Withdraw Consent

If we are relying on your consent, you can withdraw your consent at any time, at which point we shall stop processing your personal data in that way. Please note this does not affect the legality of our processing up to the date of your withdrawal of consent.

13. Your Legal Rights

We have summarised your rights below. Please contact to exercise these.

  • You can seek to restrict our processing of your personal data or ask us to rectify any personal data we hold about you for the purposes stated above.
  • You can object to us processing your personal data where we are relying on legitimate interest and we will cease processing for the purpose you object to. An exception to this would be where we have compelling legitimate grounds for processing which override your interests, rights and freedoms or where it is necessary for the establishment, exercise or defence of legal claims. You can also object or withdraw your consent to marketing at any time and we will stop immediately.
  • You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you think that we have infringed your rights. You can find more information about reporting a matter to the ICO at the following link:
  • In certain circumstances you have the right to ask us to provide you with your personal data in a structured, commonly used and machine-readable format to allow you (or us on your behalf) to transmit this information to another party. More information can be found at
  • We aim to keep your personal data up to date and welcome any updates to your details or corrections to any inaccuracies. You have a right to request copies of the data held about you, and if information held by us is incorrect, you have the right to ask for this to be corrected. Please help us keep our records updated by informing us of any changes to your email address and other contact details.
  • In certain circumstances you have the right to ask us to erase the personal data we hold about you. Such circumstances include (a) where we no longer need your personal data for the purposes set out above; (b) if you withdraw your consent to our processing; (c) if you object to our processing based on our legitimate interest and we have no overriding legitimate grounds to continue processing your personal data; (d) if we process the data unlawfully; or (e) where the personal data has to be erased to comply with legal obligation to which we are subject. We will consider any such request in line with GDPR. Please note this is not an absolute right and there may be circumstances where we choose not to delete all of the personal data we hold about you. More information about your right of erasure can be found at
14. Third Party Links

Our website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy notices and that we do not accept any responsibility or liability for these notices or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these notices before you submit any personal data to these websites or use these services.

15. Changes to our Privacy Notice

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

16. Contact

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to

What are cookies?

Cookies are text files containing small amounts of information, often including a unique identifier, which are downloaded to your computer when you visit a website – if your browser preferences allow it. Cookies are then accessed by the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s computer.

Why we use cookies on our website?

The cookies we use are there to allow us to perform the services you require and to assist us in providing a better website for our users. Details on they type of cookies we use are provided below.

Our legal obligation to you.

By law, we need to inform you about what cookies we use to operate this website and why. In addition, except for any ‘strictly necessary cookies’ (see below for information on what we mean by ‘strictly necessary cookies’), we need your permission before downloading cookies onto your device.

How you can control the cookies we use?

When you first visit our website, a pop up box will appear that will explain what cookies we use and why. You will be asked to provide your explicit consent to the use of cookies and except from ‘strictly necessary cookies’, you are free to chose which cookies we use. We record your consent as the legal basis for processing any personal data collected through cookies, such as your computers IP address.

You can withdraw your consent and change your preferences on our website at any time by going into our “settings” option and updating your cookie permissions. You can also amend your settings through your browser. Please be aware that most browsers accept cookies automatically however if you wish to update your cookies settings through your web browser, you can do so through the help function in your preferred browser. This should provide you with the correct information regarding what cookies are enabled/disabled. provides advice on how to do this, and further information on cookies and how to manage them.